Privacy & Cookie Policy

Privacy & Cookie Policy

This privacy policy sets out how we use and protect any information that you provide when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from the Published date above.

What We Collect

We may collect the following information:

  • name, organisation, and address;
  • contact information including your email address and telephone;
  • VAT number;
  • ordered products and services;
  • credit card details;
  • ip address and browser type;

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Contacting us;
  • Ordering products and services;
  • Subscribing to our newsletter;
  • Maintaining an account in our shop;
  • Using a 3rd party secure payment service to debit your credit card – after this we do not store or retain your credit card details, although the 3rd party secure payment service will.
  • Google Analytics to provide statistics about the use of this website.
  • Log attempted security breaches;

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

When first visiting the website, you have an option to allow and disallow cookies.

We do not use cookies on this website to track personal information; only for language settings and whether cookies are allowed/disallowed.

However this website links to numerous 3rd party social media sites and we have no control of their cookies. E.g. Twitter, Linked in, Facebook, Google, You tube, Stumbleupon and Digg etc. These 3rd party services may create cookies. Please refer to the individual websites of these service providers to understand their Privacy and Cookie Policies.

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email General Enquires (contact details via the Contact option at the top of the website).

If you believe that any information we are holding on you is incorrect or incomplete, please email General Enquires (contact details via the Contact option at the top of the website) as soon as possible. We will promptly correct any information found to be incorrect.

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