Broadway Casino, Birmingham's leading independent casino, has won the TripAdvisor Certificate of Excellence for the third year running, a testament to their stylish venue and excellent customer service. Broadway Casino is the only casino venue in Birmingham to have won the TripAdvisor Certificate award with customers leaving glowing reports on the incredible gaming floor and stunning poker room. TripAdvisor awards it’s much sought after Certificate of Excellence to organisations that repeatedly earn great reviews from travellers through consistently high levels of service.

Set inside a listed building at the Broadway Plaza, Broadway Casino is the leading independent casino in Birmingham, renowned as one the city’s most comprehensive entertainment venues. As well as the casino itself, there are four key elements of the venue that have particularly impressed visitors – customer service; the quality of Broadway’s impressive fusion restaurant The Mirage; the stylish bar and lounge area; and the Manhattan Bar that provides exciting entertainment on a weekly basis.

Comments from satisfied Broadway Casino customers that have been posted on the TripAdvisor website include: “great staff and service – amazing food, highly recommended”, “the staff worked above and beyond”, “great hospitality and customer service”, “nothing too much trouble for staff”, and “fantastic casino – from start to finish the customer service was superb, would recommend to anyone”.

Charles Griffin, General Manager, of Broadway Casino says: “Thousands of people from the region and beyond love coming to the casino to have a fun time on our gaming floor and poker room but when they get here they realise we are so much more than just a casino. We are absolutely delighted to have won the TripAdvisor Certificate of Excellence for the third year in a row. This is an unprecedented hat-trick in quality and excellence and we want to thank everyone who has visited the casino and left such glowing reviews and recommendations.”