The Erdington-based hospice is setting up a new group for people to feed back on their experiences and thoughts on support and services to help John Taylor shape its plans for the future.
The community participation group will meet every two months either in a face-to-face group or online with these meetings expected to last an hour.
Hospice Community Engagement Manager Mark Jones explains: “Patients we are caring for and the families of people we have supported in the past are the best-placed people to help us take our services forward.
“By sharing their valuable experience they can help us ensure we are responding to local needs and concerns. We will be asking them to comment on a range of issues including care services, communication and information.
“In this way they can help us integrate the hospice into various cultures within our community to ensure we are providing specialist care and support to all. They can also help us make changes and improvements into the future.”
“We’d love to hear from as many people as possible so we can have a broad range of experience,” added Mark.
The first virtual group will take place on 16 September between 10.30-11.30am.
The first face-to-face socially distanced group meeting will take place at the Lighthouse in St Barnabas Church, High Street, Erdington, Birmingham, on October 1 between 10am-12.30pm. Tea and coffee will be provided.
