Heathrow criticises Border Force for 'unacceptable' queues
Heathrow Airport has criticised Border Force after passengers faced unacceptable queuing times. Images on social media showed packed queues at the west London airport on Friday night, with travellers complaining of waits of several hours.
A Heathrow spokesman apologised for the delays, but blamed Border Force for not providing enough staff at immigration. The Home Office, which has responsibility for Border Force, said the wait times were unacceptable.