Advanced Nurse Practitioner, Enki Medical practice, Birmingham: MBE for services of raising the quality of patient care & Healthcare across Birmingham, particularly the Handsworth community.
Paulette Bolton AKA “Birmingham’s Phenomenal Woman” as she is affectionately called, was an extraordinary nurse who single-handedly revolutionised the National Health Service and improved the quality of patient care in Birmingham UK.
Throughout Paulette's long career spanning over 55 years, not to mention her extensive voluntary work; she has become a role-model to countless health professionals, disadvantaged young people & community members. Not only was Paulette the first afro-Caribbean nurse to ever be appointed as a Nurse Representative on the Board of the Ladywood Primary Care Group and the only nurse and female on the PCG Board when she was re-elected. Paulette was also one of the first Nurse Practitioners to qualify in the whole Heart of Birmingham Primary Care Group.
She played a pivotal role in helping to establish Enki Medical Practice from an initial size of 200 patients to well over 5,000 and then went on to become the first Advance nurse practitioner to ever join Enki Medical Practice. She went on to become one of the first ever Nurse Prescribers in Birmingham. She also campaigned tirelessly for the rights of nurses and improved treatment of people who suffered with drug addiction, homelessness and mentally illness.

What makes Paulette’s achievements all the more remarkable is her selfless compassion for others and extra-ordinary strength of character to survive against enormous odds. Paulette was born in West Moreland, Jamaica in 1951 during the year of a great hurricane. She was raised by her grandmother and sadly had to leave school at the tender age of nine to care for her on a full time basis when she became very ill. Following the death of her grandmother when Paulette was just 10 years old she found herself all alone in the world.
To make matters worse, Paulette left Jamaica with very little formal education. However she refused to give up and taught herself to read and write. When she arrived in England as a 15 year old girl during the 1960s she along with many other Caribbean people were met with suspicion, coldness and outright racial hostility. But she did not let this stop her and entered nursing in 1969.
Paulette dedicated her entire working life to drastically improve the quality of patient care within the most deprived areas of the Birmingham community and in 2020 Paulette was awarded an MBE and recognised in the Queen's Honours. Paulette sadly passed away peacefully after a short illness on 23/01/23 and this immeasurable loss is felt by thousands who loved her dearly across Birmingham and beyond.
“Paulette transformed a small general practice troubled by technical operational challenges & professional rivalries into a thriving highly effective new health centre. This health centre continues to flourish today in its primary care initiatives & responsibilities. This is an example of how Paulette was fundamentally able to change health care for the better. She made sure that the community in the area moved from having a sparse threatened service, to that of having the best facilities & health care possible." Dr Hilary Paniagua, Head of Doctoral studies & Research Fellowship